Terms of Service

Last updated: February 18, 2026

These Terms of Service (“Terms”) govern your access to and use of the Time Prof workforce intelligence platform, including the website, staff portal, customer dashboard and all related services (the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. About Time Prof

Time Prof provides workforce scheduling, rota management, communication, analytics and compliance tools for organisations (“Customers”) and their staff users.

2. Account Registration

You must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activity under your account.
You must notify us immediately of any unauthorised use.

3. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You must not misuse, disrupt or attempt to gain unauthorised access to the Service.
You must not upload malicious software, viruses or harmful code.
You must not attempt to reverse engineer or copy the platform.
You must comply with all applicable employment and data protection laws.

4. Subscription & Fees

Some parts of the Service may require a paid subscription. Pricing, billing cycles and payment terms will be provided at sign-up or in your contract.

Fees are non-refundable except where required by law.
We may change pricing with reasonable notice.
Failure to pay may result in suspension or termination of access.

5. Data Protection & Privacy

We process personal data in accordance with our Privacy Policy, Cookie Policy and Data Processing Agreement.

Customers remain the Data Controller of their staff data. Time Prof acts as a Data Processor.

6. Intellectual Property

All intellectual property rights in the Service, including software, branding, design and content, belong to Time Prof or its licensors.

You are granted a limited, non-exclusive, non-transferable licence to use the Service.
You may not copy, modify or distribute any part of the Service without permission.

7. Service Availability

We aim to provide continuous access to the Service but do not guarantee uninterrupted availability.

Maintenance and updates may cause temporary interruptions.
We are not responsible for outages beyond our reasonable control.

8. Termination

We may suspend or terminate your access if you breach these Terms or misuse the Service.

You may cancel your subscription in accordance with your agreement. Upon termination, your access to the Service will cease.

9. Limitation of Liability

To the maximum extent permitted by law:

Time Prof shall not be liable for indirect or consequential losses.
We are not responsible for business decisions made based on platform outputs.
Our total liability shall not exceed the fees paid in the preceding 12 months.

10. Warranties & Disclaimers

The Service is provided “as is” and “as available”. We do not warrant that it will be error-free or meet every business requirement.

11. Changes to the Service

We may update or modify the Service to improve features, security and performance. We may also update these Terms from time to time.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

13. Dispute Resolution

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms is found invalid, the remaining provisions shall remain in full force.

15. Contact Us

For questions about these Terms, contact: legal@timeprof.com